Your Privacy Matters
We protect your health information with industry-leading security and transparency
Scope and Purpose
Betta Medical Billing is committed to safeguarding the privacy and security of information you share with us. This Privacy Policy describes how we collect, use, store, and protect personal information when you interact with our website, services, and business operations.
We comply with applicable healthcare privacy laws, including HIPAA, and maintain strict confidentiality standards to ensure your trust.
Information We Collect
Direct Information
Contact details, business information, and practice credentials you provide through website forms, service requests, or direct communication.
Business Records
Information from service agreements, billing records, claim submissions, and correspondence related to our work together.
Website Usage Data
IP addresses, browser type, pages visited, and interaction data collected through cookies and analytics tools to improve our website.
How We Use Your Information
- Delivering medical billing, coding, and revenue cycle management services
- Processing claims and managing accounts
- Communicating about services, updates, and billing matters
- Ensuring HIPAA compliance and regulatory obligations
- Improving our products and services through analysis
- Responding to inquiries and providing customer support
- Preventing fraud and ensuring data security
Data Protection and Security
Our Commitment
We employ encryption, secure servers, and access controls to protect your information. Only authorized personnel with legitimate business need can access sensitive data.
HIPAA Compliance
- Business Associate Agreements with all vendors and partners
- Encryption of protected health information in transit and at rest
- Regular security audits and penetration testing
- Employee training on privacy and confidentiality
Sharing Your Information
We do not sell, rent, or trade your personal information. We share information only when necessary:
- With your healthcare provider to support billing and service delivery
- With insurance carriers as required for claims processing
- With trusted service providers under Business Associate Agreements
- When required by law or to comply with regulatory requests
- To prevent fraud or protect our legal rights
Your Rights
You have the right to request access to your information and request corrections if any details are inaccurate.
You may request deletion of your information, subject to legal and regulatory retention requirements.
You can opt out of promotional communications by clicking the unsubscribe link in emails or contacting us directly.
Policy Updates
We may update this Privacy Policy as needed. Changes will be posted here with an updated effective date. Your continued use of our services indicates acceptance of any revised terms.
Get The Best Medical Billing Audit For Your Practice
Our in-house billing auditors provide comprehensive, specialized support so you can balance your work and your life. Talk to the Betta Medical Billing team today.